Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.

To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Fox Subaru Grand Rapids with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.

Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card or
$25 gift card for electric vehicles.

Just a few of the comments from customers
who've experienced a Love-Encore visit:

"I love this service. I learned a few things about my vehicle and Ryan who did an amazing job for us, helped answer some questions that were frustrating us. He was patient, clear, and helped us tremondously. This is a great and unique thing going for Subaru and I hope you continue doing this in the Future." - James
"I thought it was really smart to conduct the Love Encore Program after having the car for a week. This allowed me to really explore the car on my own and make a list of questions I still had. I love my orientation and appreciated Ryan's extensive knowledge and customer service - and the gas card was the cherry on top! Thank you!" - Leslie
"I went in with a lot of questions and never felt rushed or ignorant. Prior to my appointment, I read the manuals and followed the Ascent forum. My specialist was able to put this information in to a hands-on experience that helped me better remember how to use the features. Ryan is very good at what he does. I was anxious about the gadgets on the car and not being able to understand them until we met and he reviewed these features with me to where I now feel comfortable with them. He also said I can call him with other questions, which I appreciate." - Jane

Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.

  • JP Palinski
    Subaru Star Delivery Specialist


The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Fox Subaru Grand Rapids Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.